The Eynesbury Ice Rink is a cashless venue and will only be accepting EFTPOS at all transaction points. We recommend pre-booking your tickets through our website prior to arrival, however, tickets may still be available at the door and payment must be through EFTPOS.

The Eynesbury Ice Rink does not permit outside food into the venue due to our health and safety standards and the allergen risks associated. Our venues are fully licensed.

To book a table at Ms Peacock, click here.

We have ample free parking located near the ticket booth/Proshop. Check out our map!

We resurface the ice every day depending on how busy the rink is.

Great question! Our on-ice staff are all trained in first aid and ready to assist where needed.

Entering Eynesbury Quarter is free, you only need to pay a fee if you are skating.

Birdy & Co and Ms Peacock are open everyday during the Winter festival. You can choose take away food or seated for a great meal with table service. Please note that booking are essential for Ms Peacock, you can book online here.

Size 14 men’s US is our biggest skate size.

A toddlers size 7 is our smallest skate size.

You can arrive at any time to skate during your allocated session. But we suggest you arrive half an hour early to make sure you have time to check in and get fully ready for your session.

Due to our capped sessions, we highly recommend to pre-book your tickets to ensure you don’t miss out!

Birdy & Co: 6:30am – 9pm

Ms Peacock Kitchen: 12pm – 8:30pm

Ms Peacock Bar: 12pm – late

There are three ways you can print your tickets.
1. From the link in the confirmation email.
2. Login to Login and you will find My Account Section there. There your transaction history is available with option to print your ticket.
3. Go to TraceTkt and provide your booking code and booking email to trace that ticket and print it.

1: Visit your My Account section at Login.
2: Browse to my bookings.
3: Click on change date button on respective booking.
4: It will redirect you to change session page and give you option to change date and time.
5: Change to your desired session.
6: Re-Print the ticket from the booking list.

1: Discounts and promotional offers are specific to codes available. Keep your discount/ promo code handy while booking.
2: At time of booking there is a section to submit your promo code at the end.
3: Submit your discount code here. ‘Click To Apply’.
4: Click ‘Continue to Purchase’ and your total at checkout will reflect the discount.

1: Go to My Account section at Login.
2: Browse to my bookings.
3: Click on ‘Cancel Booking’.
4: Start a new booking.
System will auto cancel ticket after 30 minutes.

1: Check your junk or spam mailbox.
2: If no receipt, Click on the forgot password to reset your password & activate your account.
3: Follow instructions in verification email.